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FAQs
Frequently Asked Questions at West Hampton Park Apartment Homes
Each apartment goes through a standard process before a move-in that includes fresh paint, professional cleaning, and carpet cleaning as well as addressing any needed maintenance.
Yes, we have 24-hour maintenance personnel that live on site to promptly respond to any emergency maintenance calls that may arise.
For your convenience, you can log into your Resident Services Account to put in a work order. You can also call the Leasing Office, or, if it's an emergency, you can always reach standby maintenance directly.
Maintenance calls are prioritized so that any emergency calls are addressed first. Non-emergency calls are typically completed in the order they were received.
Each time you put in a work order, you have the opportunity to tell us if it's okay to enter the apartment when you are not home, or let us know if you have any pets or other concerns.
We recommend saving the emergency maintenance phone number into your device so you can contact them for entry. Valid ID will be required.
We encourage residents to make their apartment their home! There is no penalty for hanging pictures, mirrors, curtains, etc. Just please be sure things are mounted properly to avoid damaging both your items and our walls. Residents are not allowed to alter the flooring, cabinets, fixtures, appliances, etc. without the consent of Management.
We provide an outdoor pool during summer months as well as a community clubhouse that is open during business hours and can be rented by residents for private parties after business hours. We have several walks and paths if you or your pet enjoy outdoor strolls and are even a part of an Elkhorn bike trail that extends to Maple St.
Typically the pool is open Memorial Day through Labor Day from around 10 am until 10 pm. The pool is unavailable to rent for private use.
Our community has open parking located in front of every building. Garages are available to rent on a month-to-month basis.
We provide a full-size washer and dryer in every unit. In our one-bedroom floor plans, there is a designated area in the kitchen. Our two-bedroom floor plans feature a separate laundry room.
Yes! We have many buildings that are pet-friendly and allow up to 2 cats or dogs. Dogs are restricted by breed and weight. Additional fees and rents apply.
There is a one-time, non-refundable pet fee where applicable and additional monthly pet rent per pet in the unit. Please see our Pet Policy on the Amenities page for additional information.
Yes. One pet cannot exceed 75 lbs. and two pets cannot exceed 100 lbs. Accepted breeds are based on commonly restricted breeds and any mix containing them. Contact the Leasing Office to see if your pet falls under those restrictions.
We do not offer a specific area designated for pets. We offer pet waste stations in front of our pet-friendly buildings and have several walks and paths throughout the property to be enjoyed by both pets and owners.
Each apartment home comes complete with a full-size washer and dryer, gas stove, dishwasher, refrigerator, and garbage disposal.
Yes, please contact the Leasing Office for details.
Our website features the ability to see available units as well as projected rents based on move-in date and lease term.
Yes, our shortest lease term is 6 months.
Yes, we offer corporate housing through VIA by Edward Rose. Please contact your Leasing Office for more information.
We offer 24/7 package pickup with Amazon Hub.
Residents are allowed to reserve our community building for private use after business hours for a one-time fee of $75 and a refundable $100 deposit.
All you need to tour a unit is a valid ID! There is no cost to see a unit or get more information about our community!
Appointments are encouraged but not required.
Management is on-site Monday through Friday during normal business hours.
For your convenience, our applications are online at westhamptonparkapartments.com. It saves your progress as you go and even lets you pay the application fees with a credit or debit card.
Most applications can be approved within 24 hours. Depending on the situation, some background checks could take longer. Our professional Leasing staff will keep you informed on the status of your application.
We encourage all new residents to sign their lease as soon as it becomes available. There is nothing due up front when signing a lease ahead of time. A $500 Deposit, $40 Administrative fee, as well as prorated rent, cable, and internet, will be due at the time of move-in when you pick up the keys to your new home.
Do not hesitate to reach out! We are here to assist you with any questions or concerns you may have with the area or with your apartment home.
There are many ways to pay your rent. Your Resident Services account allows for setting up either a one-time or recurring automatic payment through a bank account or a credit/debit card. You can also pay using WIPS program or by mailing a physical check through the USPS.
Each resident has a Resident Services account that allows for setting up either a one-time or recurring automatic payment through a bank account or a credit/debit card.
If you choose to pay your rent with a credit or debit card, card fees may apply. These fees are assessed by the card company and not by our community office.
Your rent includes gas (for heating, cooking, and hot water) as well as water, sewer, and trash.
Electricity is the only utility residents are responsible for, which is through Omaha Public Power District (OPPD).
We proudly offer Bloom Broadband options for cable and internet. Bloom Broadband also offers contract-free Dish Network service.
Unfortunately, we do not have a Referral Program.
Residents are welcome to have guests visit the community. Residents are responsible for their guests and must ensure all parties abide by the terms of the lease.
All of our rates are pre-determined and non-negotiable.
You will need to pay a new deposit as well as any new fees and prorated rents to the new community.
No. Subletting the apartment is a violation of your lease agreement.
If you break your lease early, a 60-day notice is required, and the fee is 200% of your monthly rental rate.
The closest public transportation is a bus route at Village Pointe. Many residents use Uber or their own personal transportation.
We are located near Old Towne Elkhorn, offering small family-owned shops and stores, boutiques, salons, and art/dance studios. We also have many different banks, and large stores nearby as well (Target, Menards, Walmart, Family Fare).
We are located in the Elkhorn School District, which includes Westridge Elementary, Elkhorn Middle, and Elkhorn High Schools.
Heflinger Dog Park is 8 miles away.
We are conveniently located on a short bike trail that runs along Blondo Parkway from Grant Ave up along Piney Creek Dr to Maple St.
Menard's, Family Fare, ALDI, Target
We are less than 2 miles from both Scooters and Starbucks. We are also close to Fala's Treasures and Coffee House, a local favorite in Elkhorn!
192nd and Blondo Parkway in Elkhorn
We are located off of 192nd and Blondo Parkway.